![]() ![]() Mac: Can not accept screen sharing even though you can hear the screen sharing request sound.Mac: Apps hanging when using copy paste keyboard shorcuts.iOS 13: Can not connect to Swiftpoint or Citrix X1 mouse after upgrading to iOS 13.How to manually reset Jump Desktop Connect configuration from a Mac or Windows.How do I turn off audio streaming with Fluid?.General: Unable to connect, Check the computer address and make sure the computer's firewall is configured to allow incoming remote desktop connections.General: Trouble logging into Jump Desktop account.General: Trouble connecting after updating Jump Desktop for iOS / Mac?.General: Problem connecting to cloned machines or Macs restored from a Time Machine backup.General: I'm taken back to the main screen when I try to connect to my PC.General: I'm able to connect when I'm near my computer, but can't connect when I'm away from home / work. ![]() General: Connection Refused, Make sure remote desktop is enabled on the computer and the computer's firewall's configured to allow incoming remote desktop connections.General: Black screen after I log into my PC.General: A tap results in a right mouse click instead of left mouse click.General: "The installation package could not be opened" is shown during installation.Fluid: Black bars on the side of the screen or desktop not fill iPad Pro 11" screen.Connect: "The remote computer does not support the requested service".Mac: Why is Jump Desktop Connect asking for permission to record my screen and control my computer?.Mac: Catalina: Can not send mouse clicks or key strokes to the remote computer after updating to macOS Catalina.iPadOS 14.2: Physical Mouse: Left clicks do not work.From there, head to Power Options and click Change plan settings to the right of your current plan.Follow New articles New articles and comments Type "control panel" into the Start menu to open this utility, then change the View by option at the top-right to Small icons if needed. You should also check a setting in your PC's power plan that allows it to turn off USB ports. Disable Allow the computer to turn off this device to save power for each entry, and see if that resolves your issue. To troubleshoot this, head back to the Device Manager and expand the Universal Serial Bus controllers section.Īs you did earlier, double-click each entry and check the Power Management tab. In these cases, it won't pick up the signal when you move your mouse or press a key. There's also a chance that your computer reduces power to its USB ports while asleep. We've shown how to fix an unresponsive laptop keyboard. If they suddenly don't do anything, they of course won't wake your PC from sleep. If you have an issue with your mouse not waking your PC from sleep as well, repeat these steps for the Mice and other pointing devices category in the Device Manager.Īlso, it might sound obvious, but make sure that your keyboard and mouse are working properly overall. Your keyboard should now wake your PC from sleep.Click OK when done, making sure to do this for all entries. On each entry's Power Management tab, make sure that the Allow this device to wake the computer box is checked.If you don't see this tab for a particular entry, move onto the next one. Double-click each one of them in turn, and select the Power Management tab at the top. This list will show one or more entries for your PC keyboard.If you can't wake your PC from sleep with the keyboard, click the arrow next to Keyboards. You'll see a list of categories for the devices connected to your PC.Right-click on the Start Button, or press Win + X, to open the Power User menu.If your mouse or keyboard won't wake up your PC from sleep, you need to check an option to confirm they're allowed to do so. How to Wake Your Computer With a Keyboard or Mouse on Windows ![]()
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